Personalized digital access will be available later this year. When it’s ready to launch, we’ll send you an email so you can begin enjoying this digital banking upgrade right away!

It will simplify the way you manage your accounts so everyone has access to what they own. If you have multiple PSECU accounts, you’ll have digital access to all your accounts with one username and password. And, transferring money between your accounts will be easier than ever. It also increases the security of your accounts for you and any joint owners, as it gives each person their own, unique login information.

• Primary Account Holder - An individual who is the member linked to the account. The tax reporting is tied to them. They may also be the main user of the account.
• Joint Owner - An individual who has been included or added to the account by the primary owner. They share ownership and can transact on the account.

At PSECU, a joint owner does not need to be a PSECU member. Also, being a joint owner alone does not necessarily make the joint owner a PSECU member. They would have to be or become a member separately.

• There are two ways you can view account relationships:
  • Within digital banking. To view account relationship details, you'll need to go to each individual share and/or loan in digital banking, then click the icon in the upper right of the mobile app or select the Details tab in online banking.
  • View an electronic or paper account statement.
• You can also call us to get this answer. We’re available Monday – Friday, 8 AM – 6 PM (ET) and Saturday, 8 AM – 4 PM (ET) at 800.237.7328, extension 3842.

Digital banking access will be personalized to the unique person logging in. Individuals will only be able to see the specific accounts they are linked to as a joint owner, co-borrower, or other account relationship holder.

Joint owners, co-borrowers, or other account relationship holders will need to create their own digital banking login.

For account security, it is important to never share your username or password with anyone. Also to ensure security, it’s important for each account relationship holder to have their own unique login to the accounts they are tied to.

With personalized digital access, all your accounts will be accessible through a single login - making your experience more streamlined and secure. To ensure uninterrupted access through your aggregator service, update your login credentials after you set up your personalized experience.